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55web

 

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Telephone Voice Response Guidance System (IVR)

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  • Your existing phone numbers are available
  • Elderly-friendly voice support
  • Guide to the web that young people like
  • Automatic response even after business hours
  • Reduced useless phone calls
  • Utilize recorded voice in training
  • Utilize your smartphone and home phone
    •
 

 You can make the following automatic telephone answering in as little as one day.

Conditions and timing to automatically change voice guidance and transfer destination
- Time zone
- Day of the week
- Regular holiday
- Temporary holiday
- Temporary business day
- Shift of the person in charge
- Sudden shift change

Classify by caller such as customer
- If you are a new customer, press 1
- If you have a contract with us, press 2
- If you are business partner, press 3
- classify by language such as English or Chinese

Automatically accepts calls from customers
- Automatic acceptance of telephone orders, reservations, cancellations, DM refusals, and questionnaires
- Redelivery reception
- Reception dial for construction schedule
- Hospital or restaurants reservation dial

Various forwarding settings
- Transfer rule: Ring multiple people's mobile phones at the same time,or ring one by one
- Transfer to the person in charge according to the matter
- Transfer to the person in charge by language

Convenient to automatically send short mail (SMS) to caller who call from their mobile phones
- Send SMS to caller about web reservation, web ordering sites, your homepage and email address
- Inform your address by voice and SMS
- "Go D1 exit of ABC station..." and send SMS directions automatically
- Automatic voice and SMS business hours
 

 Flowchart of automatic telephone voice answer / Example of restaurant

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 Call history

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- Email notification is possible for each call
- Display the pushed number such as membership number or desired date and time for each incoming call history
- Automatic reception by phone 24/7
 

 Functions list

Use your voice 　✔　
English AI voice (Male/Female) 　✔　
Foreign language AI voice (Male/Female) 　✔　
Classification by push button 　✔　
Classification by voice 　✔　
No limit on the number of branches 　✔　
Record push number 　✔　
voice recognition 　✔　
Foreign language speech recognition 　✔　
Unlimited registration of forwarding destinations 　✔　
Change forwarding destination by time zone 　✔　
Change forwarding destination by day of the week 　✔　
Guidance change by time zone 　✔　
Guidance change by day of the week 　✔　
Change the setting of temporary closure 　✔　
Year-end and New Year guidance 　✔　
Holiday setting 　✔　
No limit on the number of simultaneous call lines 　✔　
Sequential transfer 　✔　
Broadcast transfer 　✔　
Call recording (all) 　✔　
Call recording (specified cases only) 　✔　
Answering machine recording 　✔　
Accept contracts and cancellations by phone 　✔　
Accept by pushing customer number 　✔　
Call history confirmation site 　✔　
Email notification under specified conditions 　✔　
Receive and send SMS 　✔　
SMS automatic transmission 　✔　
Email forwarding SMS 　✔　
Guide to online reservation from phone 　✔　
External system cooperation 　✔　
Contract period is one month 　✔　
Free initial setup fee 　✔　
Start using in 1-3 days 　✔　
There is a 24-hour support plan 　✔　
 

 Industry in use

- Government offices, Public facilities
- Company office
- Hospitals, Clinics
- Convenience store, Retail store
- School
- Hotel, Inn
- Hairdresser
- Conference room for rent
- Online shop
- Service industry
- Gas station
- Factory
- Unmanned store
- Restaurant, Take-out restaurant
 

Fee / Telephone automatic answering system

Initial setup fee Free
Monthly Fee US$ 49/ month
Incoming charges, etc. As follows
[[ PHONE NUMBER PRICING ]]
PHONE NUMBER........US$ 1.00/ month
TOLL-FREE NUMBER........US$ 2.00/ month
PHONE NUMBER FOR SMS........US$ 1.00/ month

[[ VOICE CALL PRICING ]]
---Incoming---
LOCAL CALLS........US$ 0.0120/ min
TOLL-FREE CALLS........US$ 0.0260/ min
BROWSER / APP CALLING........US$ 0.0050/ min
---Forwarding---
LOCAL CALLS........US$ 0.0160/ min
BROWSER / APP CALLING........US$ 0.0050/ min

[[ SHORT MAIL ]]
SMS RECEIVED........US$ 0.0100/ message
SMS SENT........US$ 0.0100/ message
MMS RECEIVED........US$ 0.0130/ message
MMS SENT........US$ 0.0250/ message
- All prices do not include tax.
- During a call with the operator, both incoming and outgoing charges will be incurred.
- The number of flows (the number of branch boxes) will be US$5 per month from the 21boxes.
- US$8 per item to change the settings.
 

 Flow

01

Please let us know your requests and questions

02

Apply "ORDER FORM" and Register your credit card when you receive our Email

- Please read the conditions carefully
- Credit card is required

03

Fill out the "Guidance setting sheet"

- We will send you a sheet with sample entry

04

Start using in 1 to 3 business days!

 

order form

The contract will not be completed until your credit card registration by our Email billing.

 
 

Inquiry form

 
 
With the use of the internet technologies, we partner with more than 3,000 stores and companies worldwide to growth their business.

SYD Inc.
Head Office: Itopia Nihonbashi Kobunacho BLDG 7F, 9-4, Nihonbashi-Kobunacho, Chuo-ku, Tokyo, Japan
About us